Terms & Conditions or referred to as T&C’s
1. Agreement to Terms
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, then you may not access the website. Our store is hosted by Ecwid. This platform allows us to sell our products to you.
2. Online Store Terms
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your province of residence, or that you are the age of majority in your province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not transit worms or viruses or code of a destructive nature.
3. Products or Services
Certain products or services may be exclusively available online through our website & may be limited. We make every effort to accurately display colours & images as they appear however we cannot guarantee that your computers monitor will display these colours accurately. We reserve the right to discontinue any product. All descriptions of products or product pricing can be subject to change without any prior notice. We do not warrant that any product or material purchased will meet your expectations.
4. Pricing and Payment
All prices posted on this website are subject to change without notice. Prices charged for purchases may be different from prices shown on the website due to various reasons, including without limitation, special offers or promotions, and currency exchange rates.
5. Shipping Policy
For information regarding our shipping policy, please refer to our Shipping Policy page.
6. Return and Exchange Policy
For information regarding our return and exchange policy, please refer to our Return and Exchange Policy page.
7. Accuracy of Information
We are not responsible if information made available on this website is not accurate, complete, or current. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.
8. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose.
9. Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
10. Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
11. Indemnification
You agree to indemnify, defend and hold harmless WildnFree Jewellers and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.
12. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
13. Changes to Terms and Conditions
You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
14. Contact Information
Questions about the Terms and Conditions should be sent to us at hello@wildnfree.co.za
RETURNS & REFUNDS POLICY
Your satisfaction is of high priority to us here at WildnFree.
Please carefully inspect your purchase on arrival. If the packaging is damaged please submit photos & an explanation within 24 hours to hello@wildnfree.co.za.
All returns/exchanges must be returned within 14 days of purchase date.
All returns/exchanges must be returned in their original packaging.
Courier/delivery/collection fee’s will be for your own account & arrangement.
Chains & Necklaces are very delicate & we cannot accept responsibility for them breaking.
Earrings cannot be exchanged for hygiene related reasons.
Sterling Silver beads & Gold Filled beads are sourced at the highest quality but their lifespan is determined by caring for them. Water, chemicals, sweat & other factors affect their longevity & as everyone’s lifestyle is different we cannot guarantee their lifespan & cannot be returned. Please check your sizing before ordering so as to avoid extra delivery/courier charges.
Rings can be exchanged for the correct size or returned for a store credit valid for 6 months.
Gemstone Jewellery can be exchanged for another item or a store credit.
Manufacturing defects do happen from time to time & we apologise if we missed it. Please contact us within 24 hours so we can investigate the matter & best resolve it.